Frequently Asked Questions

Everything you need to know about our premium apparel and service.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your garments sustainably made?

Blacksmith Store is committed to ethical manufacturing. We partner with factories that ensure fair wages and use organic or recycled materials whenever possible.

Can I change or cancel my order?

Orders are processed quickly, but we allow changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.